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| 020 | _a0-684-83943-1 | ||
| 082 | 0 | _a658.812 C976ca | |
| 100 | 4 | 0 | _aCurry, Jay |
| 245 | 0 |
_aThe customer marketing method: hoe to implement and profit from customer relationship management / _cJay Curry, Adam Curry |
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| 300 | 4 | _aXI, 244 p. \ 23 cm | |
| 500 | 4 |
_aBiblioteca Miguel Alemán V _aIncluye índice, apéndice |
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| 650 |
_a1. Satisfacción del cliente _a2. Calidad en el servicio _a3. Atención al consumidor |
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| 900 | _a20060510 09:53:38 | ||
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_c170299 _d170299 |
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_aUSA : _bthe Free Press _c |
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| 852 |
_a1 _b1 _c1 |
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